How RIC Solutions reinvents property assessments with 3D scanning

When it came to assessing water, mould, fire, or malicious damage, RIC, an insurance claim consulting firm, relied on traditional methods: hand-drawn plans, tape measures, and basic tools like Microsoft Paint. While familiar, this process was time-consuming and prone to errors, often leading to inconsistent data that slowed down restoration efforts and complicated client reporting. Recognising the need for a more efficient and precise approach to handle complex field conditions, RIC found the perfect solution with Polycam.

From Analog to Advanced 3D Scanning

RIC had been evaluating several digital documentation tools but found most options fell short of their needs. After testing various 3D scanning platforms, they opted for Polycam, drawn by its robust LiDAR capabilities, intuitive interface, and smooth integration of 2D floor plans with detailed 3D models. Upgrading to Polycam’s enterprise plan streamlined their site assessments and significantly improved the quality of their reporting.

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The Tools That Transformed RIC’s Process

1. Room Mode for Quick, Detailed Floor Plans. RIC now relies on Polycam’s Room Mode to scan damaged properties, generating detailed 2D floor plans in minutes. These plans offer a clear visual layout, helping scope out damage and standardise reporting.
2. LiDAR Scanning for High-Resolution 3D Models. After capturing a floor plan, RIC reprocesses the data using LiDAR to create a textured 3D model. This level of detail is crucial during internal reviews, providing more context than photos alone and highlighting areas needing repair.
3. Annotations and Enterprise Syncing for Seamless Collaboration. With Polycam’s annotation tools, RIC can mark up scans directly, flagging specific issues like mold or structural damage. The enterprise features enable automatic syncing, ensuring that every team member has access to the latest data, which has significantly improved coordination and reduced errors.

Results: Faster Turnarounds and Better Client Communication

‍The impact of adopting Polycam has been substantial. The time needed to create detailed floor plans has dropped drastically, with a typical property scan now taking under three minutes. Enhanced 3D models and clear annotations have improved report quality, leading to better client satisfaction and more effective internal reviews. By reducing the need for manual rework and enabling real-time data access across teams, RIC has streamlined their entire assessment process.

‍Setting a New Standard in Property Assessment

‍With Polycam’s continuous updates and expanding features, RIC is well-positioned to stay ahead in the industry. The firm’s shift from manual documentation to advanced 3D scanning has boosted efficiency, enhanced report clarity, and set a new benchmark for property assessment. For other building consultants struggling with outdated methods, RIC’s experience shows the transformative power of embracing cutting-edge technology like Polycam.

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‍RIC Solutions is a building & insurance support consultancy based in Melbourne. RIC specialises in building expertise, insurance claims consulting, scientific testing, and indoor air quality to meet client demand for efficient quality outcomes. For more information, visit https://ricsolutions.com/

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